Reviews from our customers near Fremont, CA

“Bike looks fantastic. I was at work but my mom was at home said the detailer was very courteous. I talk to him on the phone sounded to me like he took his job very seriously once I got home and checked out the bike it was noticeable and he does take his job seriously,,would recommend your service to my friends. .”

“Scheduling difficulties and didn’t arrive until after dark, missed several spots on the windows. Hard to see at night, but I didn’t schedule it for night time. Over all the car looked really good but not 100%. ”

“Darren was terrific is every way.”

“Extremely disappointed in this service. Paid $335.00 for the platinum detail so I could sell the car. He rescheduled 2-3 times before finally showing up. After the job was complete- it looked good from a distance, and I assumed all was fine. I travelled for work, came home and went to show the car to a buyer. It was then I noticed it wasn’t smooth- clearly not waxed. I began looking more closely- and found he never used the clay bar, never did the handwax, never wiped down engine compartment. Want proof? There was adhesive residue from bumper stickers on the rear quarter panels- that residue was never removed. It took a spray of solvent and a micro fiber cloth to remove it- and would definitely have come off it clay bar was used. Additionally, engine compartment was still dirty. I have pictures if you’d like to see. I contacted “customer service” (ahem) and was sent a form to fill out, then got a response quoting terms of service of complaints needed to be submitted within 48 hours. Terrible. Do not use this detail.com - poor quality, poor service. ”

“Fantastic job done! Went the extra mile cleaning out the pet hair.”

“I tried calling to speak to somebody directly about my concerns with my detailing service, but nobody has called me back, so I guess I will just leave my review on here. While the gentleman was very nice, about half of the services noted on what was included in my platinum detail package did not get done I’m a little bit disappointed for the fact that the guy was here for over four hours and there was still a lot that wasn’t finished and from far away the truck looks great but my husband I had to spend probably an additional two hours going through and finishing up the job. Between the detail job, not getting completed as it should and the fact that I called immediately after he left to try and speak to somebody about my concerns, and have yet to hear back for the past four days I will not be using detail.com again.”